Privacy Policy – WainPKR Online Betting Pakistan

1 Who We Are

WainPKR is an online sports betting and gaming platform operated at wainpkr.bet, offering cricket betting, PSL betting, live casino, poker, virtual sports, and related services to registered users. WainPKR is the data controller responsible for personal data collected through the platform. All data protection enquiries can be directed to support@wainpkr.bet.

WainPKR's platform is designed specifically for Pakistani users and all services are provided in Pakistani Rupees (PKR). This Policy has been written with Pakistani users in mind and reflects the data practices of a platform that operates within the Pakistan digital payments ecosystem — including Easypaisa, JazzCash, NayaPay, SadaPay, and IBFT.

2 What Personal Data We Collect

WainPKR collects personal data through several channels — registration, account use, payment processing, and platform interaction. The categories of data collected are described below.

2.1 Registration Data

When you create a WainPKR account, we collect the following information:

• Full legal name
• Pakistani mobile number
• Date of birth (for age verification)
• Email address (where provided)
• Login credentials (password stored as a one-way hash — we never see your plain-text password)

2.2 Identity Verification Data

For certain account activities — including withdrawals above a threshold, bonus eligibility confirmation, or where required by anti-money laundering obligations — WainPKR may request:

• CNIC (Computerised National Identity Card) number and a copy of the card
• Proof of payment method ownership (e.g., screenshot of Easypaisa or JazzCash account matching the registered name)
• Selfie or photograph for identity confirmation

2.3 Transactional Data

WainPKR records all financial transactions associated with your account, including deposits, withdrawals, bet placements, bet settlements, bonus credits, and balance adjustments. This data is retained for regulatory compliance and dispute resolution purposes.

2.4 Device and Session Data

When you access WainPKR from any device, we automatically collect technical data including your IP address, device type, operating system, browser type and version, screen resolution, session duration, pages visited, and referring URL. This data is used for platform optimisation, fraud detection, and security monitoring.

2.5 Behavioural Data

WainPKR tracks how you interact with the platform — which sports and markets you view, which bets you place, how you navigate between sections, and your betting frequency and stake patterns. This data is used to improve the platform experience and to identify responsible gaming signals.

3 Why We Collect Your Data

Every piece of data WainPKR collects serves a specific, legitimate purpose. We do not collect data "just in case." The primary reasons for data collection are:

• Account operation: To create, maintain, and manage your WainPKR account and provide you access to all platform services.
• Identity and age verification: To confirm you are 18 years or older and that your identity matches the payment methods associated with your account — a legal requirement for operating a betting platform.
• Payment processing: To facilitate deposits and withdrawals through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments — all in PKR.
• Anti-fraud and security: To detect and prevent fraudulent account activity, multiple account registrations, and money laundering.
• Responsible gaming: To monitor betting patterns for signs of problematic gambling behaviour and to apply responsible gaming tools effectively when requested.
• Legal compliance: To maintain records required by applicable law and to respond to lawful requests from regulatory authorities.
• Platform improvement: To understand how users interact with WainPKR so we can improve the product — particularly the mobile experience, which is how the majority of our Pakistani users access the platform.
• Marketing communications: Where you have consented, to send you promotional offers, match notifications, and platform updates.

4 Legal Basis for Processing

WainPKR processes personal data on the following legal grounds:

• Contractual necessity: Most data processing is necessary to fulfil our contract with you — i.e., to provide the WainPKR betting and gaming service you have signed up for.
• Legal obligation: Identity verification, transaction record-keeping, and anti-money laundering checks are required by law.
• Legitimate interests: Fraud prevention, security monitoring, platform analytics, and responsible gaming monitoring are conducted on the basis of WainPKR's legitimate interest in operating a secure and responsible platform.
• Consent: Marketing communications are sent only where you have actively opted in. You can withdraw consent at any time by updating your notification preferences in your account settings or contacting support.

5 How We Use Your Data

The practical ways in which WainPKR uses the data it collects are summarised in the table below:

6 Sharing Your Data with Third Parties

WainPKR does not sell your personal data to any third party. We share data only in the following limited circumstances:

6.1 Payment Processors

To process your deposits and withdrawals, WainPKR shares necessary transactional data with the relevant payment provider — for example, Easypaisa or JazzCash when you make a mobile wallet transaction, or your bank when an IBFT transfer is initiated. Only the minimum data required to complete the transaction is shared.

6.2 Identity Verification Providers

Where WainPKR uses a third-party identity verification service to cross-check CNIC data or validate your identity documents, your KYC information is shared with that provider in encrypted form. These providers operate under strict data processing agreements and are not permitted to use your data for any purpose other than completing the verification for WainPKR.

6.3 Live Casino Game Providers

The WainPKR live casino section is powered by third-party game providers. Your account identifier (but not your full personal profile) is shared with the game provider's server when you enter a live casino game session. Game providers are under contractual obligation to keep this data confidential.

6.4 Regulatory and Legal Authorities

WainPKR may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law or pursuant to a valid legal order. WainPKR will not disclose data in response to informal requests — a lawful formal request is required.

7 Payments and Financial Data

WainPKR takes the handling of financial data particularly seriously. All payment transactions on WainPKR are processed over encrypted connections. Card payment details (Visa/Mastercard) are not stored on WainPKR's own servers — they are tokenised by the payment processor and the token is what WainPKR retains to facilitate future transactions. WainPKR staff cannot see or access your full card number at any point.

For mobile wallet payments (Easypaisa, JazzCash, NayaPay, SadaPay), WainPKR stores your mobile wallet number in your account profile for the purpose of processing withdrawals. This number is visible to you in your account settings and can be updated by contacting support with appropriate verification.

WainPKR maintains full transaction logs for every financial movement on your account. These logs are available to you on request through the account history section and via the support team. Transaction records are retained for a minimum of 7 years in accordance with financial record-keeping obligations.

8 Cookies and Tracking Technologies

WainPKR uses cookies and similar tracking technologies to operate the platform and improve the user experience. Cookies are small text files stored on your device when you visit wainpkr.bet. We use the following categories of cookies:

Required   Optional (consent-based)

8.1 Essential Cookies

These cookies are necessary for the WainPKR platform to function. They maintain your login session, remember your bet slip contents, manage security tokens, and ensure the platform operates correctly. You cannot opt out of essential cookies while using WainPKR.

8.2 Analytics and Performance Cookies

WainPKR uses analytics tools to understand how the platform is used — which pages load slowly, which betting markets receive the most traffic, and how users navigate between sections. This data is aggregated and anonymised before analysis. You can opt out of non-essential cookies by adjusting your browser settings or cookie preferences.

8.3 Managing Cookies

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may prevent parts of WainPKR from working correctly — particularly the login system and the live betting interface.

9 How Long We Keep Your Data

WainPKR retains personal data only as long as necessary for the purposes outlined in this Policy or as required by law. The general retention periods are:

• Active account data: Retained for the duration of your WainPKR account being open.
• Post-closure data: After account closure, basic registration data and transaction records are retained for a minimum of 5 to 7 years to meet legal and regulatory obligations.
• KYC documents: Retained for a minimum of 7 years from the date of the most recent transaction.
• Device and session logs: Retained on a rolling 13-month basis and then deleted.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever is sooner.

When data is no longer required, WainPKR deletes or anonymises it securely. Backups of anonymised data may be retained for longer periods for aggregate analytics purposes where no individual can be identified from the data.

10 Security Measures

WainPKR takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

• 256-bit SSL/TLS encryption on all data transmitted between your device and WainPKR's servers.
• Encryption at rest for sensitive data fields including CNIC data, payment method details, and identity documents.
• One-way password hashing — WainPKR cannot read your password. If you forget it, a reset is required rather than recovery.
• Two-factor authentication (2FA) available for all accounts and strongly recommended.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Automated fraud detection systems that monitor for unusual login patterns, multiple account signals, and suspicious transaction behaviour.
• Regular security reviews of the platform's infrastructure, authentication systems, and data handling processes.

11 Your Data Rights

As a WainPKR user, you have the following rights regarding your personal data. These can be exercised by contacting us at support@wainpkr.bet:

WainPKR will respond to all data rights requests within 30 days of receipt. Where a request is complex or high in volume, we may extend this by a further 60 days, and will notify you accordingly. Some rights may be limited where retention of data is required by law — for example, transaction records must be retained for compliance purposes even after account closure.

12 Children's Privacy

WainPKR is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. The registration process requires a date of birth confirmation, and WainPKR may request CNIC documentation to verify age. Where WainPKR becomes aware that a registered account belongs to a person under 18, the account will be immediately closed, all funds returned through appropriate channels, and the data handled in accordance with applicable law.

If you believe that a minor has registered on WainPKR, please contact us immediately at support@wainpkr.bet with details so we can investigate and act promptly. WainPKR takes underage gambling very seriously and will take all reasonable steps to prevent it.

13 Changes to This Privacy Policy

WainPKR may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or legal requirements. When we make material changes, we will notify registered users via email or an in-platform notification at least 7 days before the changes take effect. The "Last updated" date at the top of this page always reflects the most recent revision.

Minor changes — such as clarifications to existing sections or corrections of typographical errors — may be made without advance notice. We recommend revisiting this Policy periodically, particularly before using a new WainPKR product or feature for the first time. Your continued use of WainPKR after a Policy update constitutes acceptance of the revised terms.

14 How to Contact WainPKR About Privacy

For any questions, concerns, or requests related to your personal data and how WainPKR handles it, please contact us using the details below:

When contacting us about a data rights request, please use the email registered to your WainPKR account and include "Data Rights Request" in the subject line. This speeds up verification and ensures your request is routed correctly.